Welcome to The Gaharu Interior Fragrance., a brand owned and operated by Zicco Sdn Bhd. (referred to as “the Company,” “we,” “us,” or “our”). By accessing or using our website (www.thegaharu.com), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or making a purchase. If you do not agree to these terms, please do not use our website.
1. Acceptance of Terms
By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian, and you agree to these Terms & Conditions. These terms apply to all visitors, users, and customers.
2. Use of the Website
Eligibility: You must be at least 18 years old or have parental/guardian consent to use this website.
Account Registration: To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
Prohibited Activities: You agree not to:
Use the website for illegal or unauthorized purposes.
Attempt to gain unauthorized access to our systems or interfere with the website’s functionality.
Post or transmit harmful, offensive, or misleading content.
Use automated tools (e.g., bots, scrapers) to access or collect data from the website.
3. Intellectual Property
Ownership: All content on this website (e.g., text, graphics, logos, images, software) is the property of Zicco Sdn Bhd. and is protected by Malaysian and international copyright, trademark, and intellectual property laws.
Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes only. Any other use requires our prior written consent.
4. Product Information
Accuracy: We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free.
Changes: We reserve the right to modify product details, prices, or availability without prior notice.
5. Orders & Payments
Order Acceptance: Your order is an offer to purchase, which we may accept or reject at our discretion.
Payment: We accept payments via [list payment methods, e.g., credit cards, PayPal, bank transfers]. You agree to provide accurate payment information.
Pricing: Prices are in Malaysian Ringgit (MYR) and are subject to change without notice.
6. Shipping & Delivery
Shipping Policy: Please refer to our Shipping Policy for details on delivery timelines, fees, and areas served.
Risk of Loss: The risk of loss or damage to products passes to you upon delivery.
7. Returns & Refunds
Return Policy: Please refer to our Return & Refund Policy for details on eligibility, timelines, and processes.
Refunds: Refunds will be processed within 14 business days and credited to your original payment method.
8. Limitation of Liability
Disclaimer: To the fullest extent permitted by law, Zicco Sdn Bhd. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.
Maximum Liability: Our total liability to you for any claim shall not exceed the amount you paid for the product(s) in question.
9. Indemnification
You agree to indemnify and hold Zicco Sdn Bhd., its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, damages, or expenses arising from your:
Use of the website.
Violation of these Terms & Conditions.
Infringement of any third-party rights.
10. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Termination
We reserve the right to terminate or suspend your access to the website at any time, without notice, for any reason, including violation of these Terms & Conditions.
12. Governing Law & Dispute Resolution
Governing Law: These Terms & Conditions are governed by the laws of Malaysia.
Dispute Resolution: Any disputes shall be resolved through good-faith negotiations. If unresolved, disputes shall be submitted to the exclusive jurisdiction of the courts of Kuala Lumpur, Malaysia.
13. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the updated terms.
14. Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us at:
Email: hello@thegaharu.com
Address:
9-20 Menara Mutiara Sentral,
Cheras Business Center
No.2 Jalan Desa Aman 1
56000 Kuala Lumpur
